After almost four months of being offline and inactive, popular crypto exchange Bittrex announced its reboot, complete with a new website.
The. Wait. Is. Over. New users can once again register on the @BittrexExchange. Want to sign up? Visit https://t.co/F7hqiiZplX and don’t forget to check out our enhanced website while you’re registering for a #Bittrex account. Learn more at: https://t.co/p9XX6eERqC
— Bittrex (@BittrexExchange) April 10, 2018
Bittrex CEO Bill Shihara explained, “We’ve spent the past four years building Bittrex on the founding principles of innovation, security and responsibility. Given these principles, pausing new user signups during a period of immense trading volume was not a decision we took lightly, but our responsibility to provide customers with a reliable platform and outstanding customer service made it the right thing to do. After diligently working to improve our infrastructure and upgrade our website, we’re pleased to announce registration for new users resumed today.”
“In December, Bittrex temporarily paused signups for new users to preserve the experience, stability and security of the platform for existing customers as the company worked on improving the infrastructure to efficiently manage the immense amount of interest from new users. Though Bittrex was able to facilitate the registration of some new users through a wait list program over the past few months, new users will now be able to initiate registration themselves through the Bittrex website at www.Bittrex.com. Also, the company made additional adjustments that will help streamline the onboarding process for both retail and corporate customers,” the company claimed.
The exchange claimed to be overwhelmed with sign-ups after nearly an hour and as a result, once again shuttered its doors to new user registrations.
Sorry for the inconvenience. Due to an overwhelming response from new users, registration is temporarily paused. We’re working to make the necessary tweaks and reopen signups again shortly.
— Bittrex (@BittrexExchange) April 10, 2018
Interestingly, the exchange said it has “expanded from four, full-time employees in early 2017 to more than 50, including the addition of top-level talent from the Department of Justice, the Department of Homeland Security and Amazon. Bittrex also significantly increased the number of support staff to include almost 100 representatives, who are working to ensure the company responds to customer requests in a timely and efficient manner.”
The exchange hopes to be back up and running “as soon as possible.”
Thank you for your patience as we work to reopen signups for new users. We’re getting closer to a fix, and we’ll resume new customer registrations as soon as possible.
— Bittrex (@BittrexExchange) April 10, 2018
Bitcoin is currently trading at [FIAT: $6,907.17] according to Coin Market Cap at the time of this report.
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